Terms of service

TERMS OF SERVICE

Last updated: June 9, 2026

OVERVIEW

Welcome to Bridgeway Living Group Ltd. The terms "we", "us" and "our" refer to Bridgeway Living Group Ltd. Bridgeway Living Group Ltd operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Bridgeway Living Group Ltd is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years of age or the age of majority in your country of residence, and you have given us your consent to allow any of your dependants to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colours or product appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online store.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Bridgeway Living Group Ltd reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Bridgeway Living Group Ltd confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Bridgeway Living Group Ltd may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Returns Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. All prices are displayed in pounds sterling (GBP) and are inclusive of VAT where applicable. Unless otherwise expressly stated, posted prices do not include shipping or handling charges.

We may offer promotions from time to time that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase and payment information for all purchases made in our store. You represent and warrant that the payment information you provide is true, correct and complete, that you are duly authorised to use such payment method, and that you will pay all charges incurred at the posted prices, including any applicable shipping charges.

SECTION 5 - SHIPPING AND DELIVERY

We aim to dispatch all orders within the timeframes stated on our website. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers or events outside our reasonable control. Once we transfer products to the carrier, risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and the design, selection and arrangement thereof, are owned by Bridgeway Living Group Ltd, its affiliates or licensors and are protected by UK and international copyright, trademark and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store or transmit any of the material on the Services without our prior written consent.

Bridgeway Living Group Ltd's names, logos, product and service names, designs and slogans are trademarks of Bridgeway Living Group Ltd or its affiliates or licensors. You must not use such trademarks without our prior written permission. All other names, logos, product and service names, designs and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have any control over. We provide access to such tools "as is" and "as available" without any warranties or representations of any kind. We shall have no liability arising from or relating to your use of optional third-party tools. Any use by you of such tools is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party websites. If you leave the Services to access third-party sites, you do so at your own risk. We are not liable for any harm or damages related to your access of any third-party websites or your purchase or use of any products or services on third-party websites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Bridgeway Living Group Ltd is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Bridgeway Living Group Ltd. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Bridgeway Living Group Ltd, including any injury, damage or loss resulting from purchased products and services.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed on our website. By using the Services, you acknowledge that you have read and understood our Privacy Policy.

SECTION 11 - FEEDBACK

If you submit any ideas, suggestions, feedback, reviews or other content, you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish, distribute and display such content in any medium for any purpose, including commercial use. You represent and warrant that you own or have all necessary rights to any feedback you submit and that it will not violate any third-party rights.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders where any information is inaccurate, at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose, to violate any applicable laws or regulations, to infringe upon any intellectual property rights, to harass or harm any person, to transmit false or misleading information, or to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.

You agree not to upload viruses or malicious code, reproduce or exploit any portion of the Services, collect personal information of others, or interfere with or circumvent the security features of the Services. We reserve the right to suspend or terminate your account at any time if we determine that you have violated any part of these Terms.

SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Sections relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law will continue to apply following any termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all products offered through the Services are provided "as is" and "as available" for your use, without any representations, warranties or conditions of any kind, either express or implied, to the fullest extent permitted by applicable law. Nothing in these Terms affects your statutory rights as a consumer under UK law.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable UK law, Bridgeway Living Group Ltd, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors shall not be liable for any indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, loss of data or replacement costs, arising from your use of the Services or any products procured through the Services.

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable UK law.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Bridgeway Living Group Ltd, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, arising out of your breach of these Terms of Service, your violation of any law or the rights of a third party, or your access to and use of the Services.

SECTION 18 - SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such a determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms of Service, together with any policies or operating rules posted by us on this site, constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements, communications or proposals between you and us.

SECTION 20 - ASSIGNMENT

You may not transfer or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. We may transfer, assign or delegate these Terms and our rights and obligations without notice to you.

SECTION 21 - GOVERNING LAW

These Terms of Service and any agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. You and Bridgeway Living Group Ltd agree to submit to the exclusive jurisdiction of the courts of England and Wales in relation to any dispute arising under or in connection with these Terms.

SECTION 22 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change or replace any part of these Terms of Service at any time by posting updates to our website. We will notify you of any material changes in accordance with applicable law. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 23 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Bridgeway Living Group Ltd info@bridgewaylivinggroup.com 157 Manor Drive, Upton, Wirral, CH49 4PQ +44 7438 952 821